The product may be returned within 14 days from receipt for size exchange or exchange with another product.
We will do everything possible to knit according to the measurements, however please note that natural yarns are flexible, each color behaves and knits differently. The knitting industry has an accepted tolerance of +/- 1-2 cm for each measurement parameter, and in coats, dresses and skirts the length will modify through wear.
We reserve the right to retain 100% of the value of the product after 2 modifications to accommodate the requested size or when the size requirements change.
If the client wishes to wait to exchange the product with another from a future collection, the amount already paid may remain in the client’s account until that product becomes available for purchase.
A product may be exchanged with any other product; if the price of the new purchase exceeds the amount of the previous one, the client will pay the difference. If the price of the new purchase is lower, Ami By Amalia S.R.L. will refund the difference to the client.
Please notify us of the intention of exchange as soon as possible at [info@amiamalia.com](mailto:info@amiamalia.com) or on the WhatsApp number: +40 770 235 099.
