Terms & Conditions
This website is the property of Ami by Amalia SRL, registered at the Romanian Office of Commerce under the number J20/164/21.02.2017, VAT number: RO 37073958, located at Calea Clujului 207C, Oradea, Bihor, 410553, Romania and is managed with the purpose of world wide online selling of its ptoducts.

The following represent the terms and conditions (herein after “ T& C´s”) governing the contractual relations between visitors and users or the website and Ami by Amalia SRL. These T & C´s may be modified and updated at any time.

By using this website either as a guest or as a registered customer, and purchasing the products offered you are expressing implicit acceptance and no reservations to these T &C´s and obliging to use the website only for personal use, and not commercial use.

The content of the www.amiamalia.com site may be altered, modified, updated in any way, including alteration regarding its structure, accessibility, and his can be done without prior information to its users or third parties.  These stipulations are complemented by the following Romanian legislation: OUG nr. 130/2000, Law no.296/2004, Law no.667/2001.

The entire content of this website and the website itself its protected by copyrights, trademarks and all applicable intellectual rights and legislations. No content or materials presented here can be use without prior and express written consent from Ami by Amalia SRL.  All rights are reserved, worldwide.

Personal data and Privacy
All your personal data is being collected, stored and used in accordance with the applicable legislation. We used your personal data for invoicing purposes, as well as for improving and personalizing your shopping experience on our website. Personal data may be used also for marketing purposes, like newsletter, from which you have the option to unsubscribe at any time.

In accordance with the Romanian law 677/2001 you have the right to access your data, modify your data, or request your data to be deleted. For any additional information do no hesitate to contact us at info@amiamalia.com.

For placing orders on our website, you may choose  a guest check out, or register, which will allow you to enjoy some of the personalized shopping features on our site.

All data provided as part of the registration process is stored and protected by the applicable legislation.

Keep your account password safe at all time and contact us if you suspect any unauthorized use of your account. Ami by Amalia SRL will not be liable for the losses caused by the unauthorized used of your account, but you may be liable for Ami by Amalia´s losses due to such unauthorized use of your registered account.

Orders
All orders are subject to availability and acceptance. Items added to your shopping bag are not reserved and may be available for purchase to other customers
Pricing
Pricing will be shown inclusive of VAT for EU purchases and exclusive of VAT for items purchased and to be shipped outside of EU.

The prices are exclusive of shipping costs and any custom duties you may incur, as per the applicable legislation at your country of residence.

Order acceptance
Upon placing an order, you will receive an email with the details of your order. This email is not an acceptance of your order, but once your order is packed and ready for shipment your order has been accepted and you will receive an order confirmation.

We reserve the right to refuse your order if we are unable to obtain authorization for payment, or if shipping restrictions apply to your country of residence.

We may refuse to process orders or refuse service to anyone at any time at our own sole discretion.

Secure payment
We accept all major credit cards and PayPal and other method payments  that may be indicated on our website.

We use a payment processing service provider and we use Secure Socket Layer (SSL) technology.

Pay online with Visa or Mastercard, all in complete safety by PlatiOnline payment processor. Card processing is done exclusively on PlatiOnline servers. The security of your information is guaranteed by the fact that PlatiOnline does not store the confidential data of your card, but sends them encrypted on a secure connection to the processing bank. That’s how your information is safe. When you choose Credit Card Payment, your transaction will appear on your bank statements with “amiamalia.com”.
If you select “PayPal” as your payment method, you will be transferred to the PayPal site automatically. If you have an existing PayPal account, you can log in using your user data to confirm the payment. If you do not have a PayPal account, you can register one and proceed with the payment. Once this transaction is complete, you will then return to Amiamalia.com.

Shipping
We aim to dispatch all orders within 48 hours, using reputable international shipping companies DHL and DPD. Delivery can be influenced by external factors that are not related to Amiamalia. In the event that your delivery is delayed for any reason within our control, we will do our best to keep you informed of the estimated delivery date. Shipping costs will be indicated for your location during the purchasing process. A list of shipping prices to various destinations will be available shortly. Product delivery is usually made on Monday to Friday. Deliveries are not made on Saturday and Sunday, so any orders placed during the weekend will be processed on the following working days.
At the moment we quote the following shipping costs:
Europe:
Express shipping with DHL (1 – 3 days) – 38€
Shipping with DPD (5-7 days) – 18€
Express shipping with DHL without AmiAmalia red box (1 – 3 days) – 31€
Rest of the world:
Express shipping with DHL (3 – 5 days) – 48€
Express shipping with DHL without AmiAmalia red box (3 – 5 days) – 35€

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Returns
You have the right to return an unused item within 14 days from receiving it.
Please notify us of your intent to return an item as soon as possible at info@amiamalia.com.
All returns should be sent back to us in their original packaging provided.
The item must be in unused, undamaged condition. We reserve the right to refuse a refund or exchange for damaged items.
We can only exchange non-faulty items that are in their original condition, have not been damaged, with all original tags attached, packaging and other accessories received with the order and must not show any signs of use.
Once the return has been checked by our team, you will receive an email regarding the returned items
We will return the paid item price, minus the shipping costs, as quickly as possible. In most cases, we will issue your refund in the same way you made the original purchase. For orders paid via credit card, the refund will be issued within 1-30 days, depending on the issuing bank policy

Unless your personalized item has a factory defective we are responsible for, returns of personalized items is not possible.

Thank you in advance for understanding.

Exchanges
Based on the stock availability you may exchange an item for a different size. If that item is not available anymore, you may return it for a store credit.
If the customer wants to wait to exchange an item with another from a future collection, the amount already paid can remain in the customer’s account until such item is available for purchase. If the new desired product is more expensive than the one returned, the customer must pay the necessary difference.
Please notify us of your intent to exchange an item as soon as possible at info@amiamalia.com.