AmiAmalia Return Policy
You may return your AmiAmalia purchase within 14 days of receipt for a full return of the value of the item. All we ask is that you inform us of your intent to return as quickly as possible, and at the very latest within 14 days of receipt, along with your return shipment reference number.
We will do our best to knit to measure, but please note that the natural yarns are flexible, each color behaves and knits differently. The knitting industry has an accepted tolerance of +- 2 cm per measurement parameter, and in coats, dresses and skirts the length will modify with wear.
We reserve the right to retain 100% of the product value after 2 modifications to accommodate required sizing, or when the sizing requirements change.
Items may of course be tried on, but should be returned in the same condition as you received them. Returned items should therefore not be worn or washed, and should have all original labels intact.
Please note that items that are custom made or personalized are not subject to return.
We strive to avoid manufacturing errors, but if you receive your item in anything but perfect condition, please do contact us immediately, and no later than 14 days after receipt. For agreed repairs and alterations we will send you the necessary information to have the items shipped back for correction at our cost.
Based on the stock availability you may exchange an item for a different size. If that item is not available anymore, you may return it for a store credit. Please notify us of your intent to exchange an item as soon as possible at firstname.lastname@example.org .
Strada Avram Iancu, nr. 18, Oradea, 410094, Bihor, Romania