You have the right to return an unused item within 14 days from receiving it. We will return the paid item price, minus the shipping costs. The item must be in unused, undamaged condition. We reserve the right to refuse a refund or exchange for damaged items. Please notify us of your intent to return an item as soon as possible at firstname.lastname@example.org .
Unless your personalized item has a factory defect we are responsible for, returns of personalized items is not possible. Thank you in advance for understanding.
Based on the stock availability you may exchange an item for a different size. If that item is not available anymore, you may return it for a store credit. Please notify us of your intent to exchange an item as soon as possible at email@example.com .
Strada Avram Iancu, nr. 18, Oradea, 410094, Bihor, Romania